After being refused a Service NSW Centre, Ms Catley asked that at the very minimum, a Service NSW Kiosk be allocated in the Eastlakes area.

The Government has acknowledged that key indicators which inform decisions about the location of Service NSW Kiosks, including demographics, traffic flows, population growth and site suitability were not explored for the East Lake Macquarie area.

Despite this acknowledgement, the Government continues to refuse to replace the Belmont Motor Registry with a Service NSW Kiosk, stating in a letter to Ms Catley, “At this time, Service NSW is not considering additional points of presence in the region.”

Since the closure of the Belmont Motor Registry, Ms Catley has had a constant stream of enquiries and complaints about the lack of face to face services in the community and the inconvenient location of the current Warners Bay Service NSW Centre.

More than 11,000 people signed a petition calling on the NSW Liberal National Government to reverse its decision to close the Belmont Motor Registry.

Ms Catley has been able to extend a temporary mobile service, located at the Swansea Centre on Tuesdays between 9am and 12pm. This service will cease at the end of July.

Quotes attributable to Yasmin Catley, Member for Swansea

To say I am disappointed the Government has ignored my requests, and ultimately refused them is an understatement.

“Nearly every week my office receives a complaint about parking, about long wait times, about the inconvenience of it all.

“The Minister is obviously playing politics with Service NSW, and this is to the detriment of people in the Swansea electorate.”