DIGITAL DILEMMA FOR SWANSEA SENIORS

Labor is calling on the Berejiklian Government to consider the needs of seniors who are missing out on access to government services.
 
Member for Swansea, Yasmin Catley said she had met many older members of the community who had no access to online services and were missing out on rebates and other essential information and support. She gave the example of the Liberal-National Government last month pocketing about $29 million of unclaimed taxpayer green slip rebates after spending $1.9 million advertising the refunds.
 
“This Liberals and Nationals’ obsession with digitizing and downscaling is not just about sacking public servants, scrapping services and scrimping on essential infrastructure,” Ms Catley said.
 
“Elderly people who have worked hard all of their lives are being deprived of
equal access to government services that have been brought online.”
 

“In the Swansea Electorate more than one in four people are seniors and many are unaware of their entitlements, whether it is subsidies and rebates or other public services,” she said.


“Pensioners in particular are already struggling to make ends meet, and these systemic issues means they are missing out on much needed support because they don’t have the technological skills to access it.”

 

“It is simply unfair and callous to expect people to just “go digital” and leaves vulnerable people in our community worse off” she said.

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